การสร้างแบบฝึกทักษะภาษาอังกฤษเพื่อการสื่อสาร แบบมีส่วนร่วม สำหรับกลุ่มธุรกิจการท่องเที่ยวในจังหวัดเชียงใหม่

Abstract

The purpose of this study were to create and develop “A Participatory Instruction Text for Communicative English Skills for People Involved in the Tourism Industry in Chiang Mai Province”. There are specific purpose as follows: 1) To create a participatory instruction text for communicative English skills to be suitable for people involved. 2) To find out the people involved achievement score in using a participatory instruction text for communicative English skills. 3) To find out a satisfaction of people involved to a practice course and a participatory instruction text for communicative English skills. 4) To find out a satisfaction of students who registered and studied in the English for Tourism 2 course in the first semester, academic year 2008 to be the research assistants in the real situation. The samples consisted of 2 groups 1) 33 people involved in the tourism industry Temple Community from Doisaket District, Sansai District and Sankampeng District, Chiang Mai Province 2) 21 Students who registered with the English for Tourism 2 course in the first semester of the academic year 2008. Data were collected by using 1) a questionnaire for the needs of people for involved in the tourism industry communicative English skills and topics 2) Pretest and Posttest of Communicative English Skills for people involved 3) A questionnaire for the students. The data were analyzed by T-test and percentage. The research results were as follows : 1. A participatory instruction text for communicative English skills was suitable for people involved and served their needs. 2. Communicative English Skills of people involved in the Tourism Industry in Chiang Mai was increased after learning through a participatory instruction text. 3. People involved had a high level of a satisfaction to a practice course and a participatory instruction text for communicative English skills which could be useful to their careers. 4. Students who registered and studied in the English for Tourism 2 course in the first semester, academic year 2008 had a high level of a satisfaction not only in being proud to be the research assistants in the real situation, but also using their knowledge to help people in the community.